Best Practice Intervention Package:
Phone Monitoring and Frontloading Visits
Welcome to the fourth Best Practice Intervention Package (BPIP). This month's topic is Phone Monitoring and Frontloading Visits.
- Leadership Track (PDF)
- Nursing Track (PDF)
- Therapy Track (PDF)
- Medical Social Worker Track (PDF)
- Home Health Aide (PDF)
- Success Stories (PDF)
- Fast Track (PDF) - The Fast Track package is ideal for the agency who finds they have limited time and resources in any given month and wants a "fast track" review of the tool and key points only.
- Full contents: BPIP - Phone Monitoring and Frontloading Visits
Due to the BPIP's file size, you may want to right-click on the link and select "Save Target As..." to save a copy of the file to your hard drive.
Contact Hours
Free 1.5 CNE contact hours available for Registered Nurses for completing the Nursing Track for the Best Practice Intervention Package: Phone Monitoring and Frontloading Visits. An online evaluation/post-test is required after completing the Nursing Track. Registered Nurses click here!
Therapists (PT, OT & ST) may apply for a certificate of participation that they may use toward their required contact hours. An online evaluation/post-test is required after completing the Therapy Track. PTs, OTs & STs click here!
Associated Resources
- Phone Monitoring Checklist for Clinicians (Word)
- Phone Monitoring Assessment Guides (5 included) (PDF)
- Phone Monitoring Patient Encounter Form (narrative) template (Word)
- CHF Documentation template (Word)
- HHQI Phone Monitoring and Frontloading Visits Poster (PDF)
- Telehealth Poster (PDF)
- Electronic Post Tests (Word)
Audio Recordings
Right-click on the audio file link below to select "Save Target As..." This will allow you to save the audio recording to your hard drive. You may then listen to the audio from your computer or burn it to a CD.
- Phone Monitoring and Frontloading Visits for Clinicians audio recording (MP3 - 3.90 MB)
- Phone Monitoring and Frontloading Visits for Home Health Aides audio recording (MP3 - 5.35 MB)
Educational WebEx
The Phone Monitoring and Frontloading Visits WebEx provides a quick overview of this Best Practice Intervention Package. The presentation introduces clinician education resources and many national key tools are highlighted. The WebEx purpose is for a general overview for leadership of the package and/or for clinicians to learn more about the Best Practice Intervention Packages, specifically Phone Monitoring and Frontloading Visits.
Please read the instructions for downloading the WebEx software. Even if you have previously installed WebEx, you will need to download the software. Once you have installed the software, right-click on the WebEx file link below to select "Save Target As..." This will allow you to save the WebEx recording to your hard drive. You may then view the WebEx.
- Download the WebEx file (WRF)
- Download the handouts (PDF)
- Download the PowerPoint presentation of the WebEx (PPT)
