September HHQI Agency of the Month
September's HHQI Agency of the Month is Avera St. Luke's Home Health Agency of Aberdeen, South Dakota.
“Our success is from our team working as one. It’s imperative to me that we involve all of our staff when improving the quality of care we provide. Each staff member serves on a specific committee for each of the home health OBQI Outcomes. They review our current process and decide if a change is needed to achieve best practice. If so, the committee identifies an action plan that addresses best practice. We must have those providing front-line care in the field tell us what is needed to improve the quality of care we provide to our patients.” ~Cindy Senger, RN, MS, MA Director of Home and Community Services
